Formerly Niangs Thai

Delivery

What days do you deliver? {Friday}
  •  We deliver every Friday
 Is there anywhere in the UK you don't deliver? {Yes}
  •  Unfortunately, the following postcodes are currently not covered by our courier for next day delivery, so we can’t guarantee it will arrive fresh and therefore don’t deliver:

  • AB31-AB56, BT, FK17-FK21, G83, GY, HS, IM, IV, JE, KA27-KA28, KW, PA20-PA78, PH, TR21-TR25, ZE.
 What do I do with my empty boxes?
  •  Our cardboard boxes are FSC certified and can be put in your regular household recycling. (You may also find a way to use the box yourself as storage maybe?) They are quality double wall boxes.

  • The ice packs are also 100% recyclable and are filled with purified water. The water can be poured away and the plastic popped in your recycling (although we suggest re-using them as they make great picnic box or lunchbox coolers).
 Will my delivery come with a time slot? {Yes}
  •  Friday the morning of delivery, you’ll receive a text or email notification with a one-hour delivery slot. This notification will also have the tracking number for your reference. DPD deliver between the hours of 8am and 8pm.

Do the meals stay fresh? {Yes}
  • We deliver your order in temperature controlled recyclable boxes with recyclable ice packs, keeping your food chilled for up to 36 hours. Our ice packs may melt while your order is out for delivery; however, we test our box temperatures weekly to ensure our minimum chill time doesn’t change.
 What is the delivery charge?
  • We charge a flat fee of £5.95 for nationwide deliveries. We use the best transport partners in the business to aline with the service Thai Fridays provides. 
 Can I choose time of delivery? {No}
  • We don’t currently offer the option of selecting a delivery slot/time. You’ll receive a delivery notification via text or email on the day of your delivery with a one-hour time slot. We also take delivery instructions if you’re not home when we’re due to deliver.
 Do I have to be home to receive my delivery? {No} 
  • You don’t have to be home when we deliver. When you place your first order with us we will ask you to add special delivery instructions and these will be stored on your account. We will always leave your Thai Fridays order in the safe place listed in your account. As we deliver perishable goods, we are unable to re-direct a box once it is with our courier service.

 

 

If you have any reservations please don’t hesitate to contact us via

 

  • Email - tippy@thaifridays.co.uk

  • Instagram - @thaifridays.co.uk

  • Mobile - 07398 579212